Privacy Policy

Craddys Privacy Statement

Craddy Pitchers Limited t/a Craddys recognises the significance of the General Data Protection Regulation and its obligations in respect of both data protection and information security. The Company is registered with the Information Commissioner’s Office for the purposes of processing personal data.

The Company considers data security and privacy to be extremely important and believes that GDPR compliance is critical to the protection of privacy. This privacy policy explains what data the Company may collect about you, how it is used, your rights with regard to that data and the procedures the Company has in place to safeguard your privacy in relation to that data.

Why does Craddys collect data

The Company’s lawful basis for collecting data is to administer contractual relationships or to maintain legitimate business operations. Your basic data is used to communicate with you, to administer services to you, or to process the purchasing of products or services.

Your personal data is collected when you provide it after placing an order for services, enquiring about services or employment opportunities, or providing products or services.

What data does Craddys collect about you

In order to provide you with the best possible service, The Company needs to process certain data about you which does not include any special category personal data. The Company only collects the minimum, basic personal data required to deliver and oversee its services, and to process the purchasing of products or services.

What does Craddys do with the data

All the personal data collected is processed by the Company’s staff in its UK offices, the Company has suitable protections in place to oversee the effective and secure processing of your personal data.

How long does Craddys retain your data

The Company has a legitimate business interest in collecting your data and may hold it indefinitely.


The Company has in place suitable physical, electronic and managerial procedures to safeguard and secure the data collected and to prevent unauthorised access or disclosure.

Data sharing

The Company will not sell, distribute or lease your personal data to third parties unless they have your permission or are required by law to do so. With your permission, the data you provide to the Company may be shared with relevant third parties who have demonstrated that they have a lawful and legitimate interest in the data for the purposes of administering the services which the Company provide.

Access to your data and corrections

To get in touch with the Company regarding your rights in relation to your personal data, please use the contact details below. The Company will seek to deal with your request in accordance with the requirements of any applicable laws, please note that you may be charged for this service.

Your rights are as followed:

  • You have the right to data portability and may request a copy of the data held about you. If you would like a copy of some or all of your personal data please contact the Company.
  • The Company wants to make sure that your personal data is accurate and up to date, you may ask for corrections to be made to the data or for it to be removed if you think it is inaccurate.
  • If the Company is using your data because they deem it necessary for its legitimate interests to do so, and you do not agree, you have the right to object.
  • You have the right to lodge a complaint with a supervisory authority; The Information Commissioner’s Office.

Contact details

If you have any questions or concerns about the way we process your personal data please contact Craddys at:

63 Macrae Road,
Ham Green,
BS20 0DD

The Company’s data controller representative Nick Mills, can be contacted at: